ACP Error Messages/80100

< ACP Error Messages
Revision as of 17:29, 11 January 2018 by Max (Talk | contribs)


Error message examples

Error.  If not connected, please connect to the internet, 
then press 'Ok' to continue.  Otherwise contact lumina at acp@lumina.com if problem persists.

Cause

There are two possible causes:

  • The internet connection from your computer to the ACP server is broken.
  • The ACP server is not responding.

Remedies

  • Try to access another website in your browser. If that isn't accessible, check your internet connection.
  • Otherwise, it could be a temporary issue. Wait for a minute or so, and try again.
  • If that doesn't work, the ACP server may be down. Please try again later, say in an hour or two.
  • If the problem persists please contact acp@lumina.com.

See Also

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