Difference between revisions of "ACP Error Messages/80100"

(Created page with "Category: ACP_Error_Messages == Error message examples == <pre style="background:white; border:white; margin-left: 1em; font-style:italic">Error. If not connected, pleas...")
 
m
Line 6: Line 6:
  
 
== Cause ==
 
== Cause ==
*Caused by a problem with the internet connection.  
+
 
 +
There are two possible causes:
 +
* The internet connection from your computer to the ACP server is broken.
 +
* The ACP server is not responding.
  
 
== Remedies ==
 
== Remedies ==
*Check your internet connection. If the problem persists please contact at acp@lumina.com.
+
* Try to access another website in your browser. If that isn't accessible, check your internet connection.
 +
* Otherwise, it could be a temporary issue. Wait for a minute or so, and try again.
 +
* If that doesn't work, the ACP server may be down. Please try again later, say in an hour or two.
 +
* If the problem persists please contact acp@lumina.com.
  
 
==See Also==
 
==See Also==

Revision as of 17:29, 11 January 2018


Error message examples

Error.  If not connected, please connect to the internet, 
then press 'Ok' to continue.  Otherwise contact lumina at acp@lumina.com if problem persists.

Cause

There are two possible causes:

  • The internet connection from your computer to the ACP server is broken.
  • The ACP server is not responding.

Remedies

  • Try to access another website in your browser. If that isn't accessible, check your internet connection.
  • Otherwise, it could be a temporary issue. Wait for a minute or so, and try again.
  • If that doesn't work, the ACP server may be down. Please try again later, say in an hour or two.
  • If the problem persists please contact acp@lumina.com.

See Also

Comments


You are not allowed to post comments.